Needing flood support?
Last updated 30 January 2023
If you need urgent assistance, here’s what you can do:
1. Call emergency services on 111. If you have difficulty hearing or talking on the phone, try the 111 TXT service to contact Fire, Ambulance or Police on https://www.police.govt.nz/111-txt.
3. Call your provider if you need support to access food, medicine or have mobility needs.
4. You can also call us. We’ve stood up a flood response team so we can advocate for you on a wide range of needs. This includes getting immediate support from your provider, if this has been challenging.
Our knowledgeable and friendly support facilitators will be available at the three main evacuation centres in Auckland -- check our evac page regularly to find out when they're available onsite.
Go to our flood support page for information about assistance.