25 August 2014

 

 

Greetings!  Kia ora!

 

Taikura Trust has moved to new premises

 

Following an evacuation from our offices at Nikau House in Charles Street, Hunters Corner on 1 July, we are pleased to announce that we have now moved to new permanent premises as of Monday, 4 August 2014.  Our new office is located on Level 1, 570 Mount Wellington Highway, Mount Wellington.


As an organisation, we are extremely grateful to the disability community for their patience and understanding over the last few weeks as we have searched for a new ‘home’.  I would like to extend our heartfelt thanks to the community for their support during this time.  We have worked hard to ensure that there has been minimal disruption to our services and that we have been accessible to people throughout this time.


To the local businesses and disability community organisations, which supported us by allowing us to use their accessible meeting rooms and facilities, we offer a special vote of thanks.

 

About our new offices – Transport

 

We are very pleased to have found new premises that are more centrally located, which we hope will make it easier for people to come and visit us.  Our new location has free visitor parking available, as well as reserved disabled car parking spaces.  There are also bus stops very near by on Mt Wellington Highway so major bus routes are easily accessible.


About our new offices – Accessibility

 

Modifications are required to make the building fully accessible for our employees, clients, and other stakeholders.  We are working closely with the landlord to arrange for the installation of a lift and disabled facilities on the first floor.  In the meantime, disability access has been urgently organised to accommodate people’s needs on the ground floor of the building.


We have installed a stair lift to assist with access to Level 1 until the lift is operational.  We have worked with the landlord to ensure that a fully accessible meeting room is available at a ground floor level.  This will be in collaboration with other ground level tenants.


The organisation is also working to ensure that the needs of employees with disabilities are fully met.  Arrangements have been made to ensure that everyone is working in a safe and accessible environment, until the modifications are complete.

 

Further updates regarding the progress on modifications and details of how all accessibility needs are being catered for over this time will continue to be posted on this homepage on our website – www.taikura.org.nz.

 

Getting in touch with us right now

 

You are still able to contact us by email, fax, and telephone. You can call our Freephone number - 0800 TAIKURA – or our main telephone line, 09 278 6314.


However, we are still waiting for our telephone system to be installed at our new offices.  In the meantime, all calls are being answered by an external call centre service.  If you know the person you want to speak to, please give the name of the person, and you will immediately be transferred directly to their cell phone.  If you have a general enquiry or do not know the name of the person you need to contact, the call centre will transfer your call to a team of ten Taikura Trust employees, who are answering these general calls.  They will do their very best to deal with your enquiry on the spot.  However, if they are unable to do so, they will take a message and ask the appropriate person to call you back as soon as possible.

 

After working hours (5.00 pm), the main telephone line is redirected to a cell phone number.  If this line is busy, it will go automatically to a voicemail message.  Please leave a message and we will follow up with you and return your call.  Alternatively, you can contact individuals on their cell phones.

 

We are hopeful that our full telephone system will be up and running by next week.  We will post updates on the telephone system to this page on our website.  So, do check back for the latest status.

To ensure we receive all referrals that are sent via fax, please use 09 278 6315 only.  All other fax numbers you may have used previously are, at this stage, inoperative.

 

For all written correspondence, our postal address remains the same: 

P O Box 23 054, Hunter’s Corner, Auckland 2155. 

 

If you want to send something to us via courier, our full street address is:  Taikura Trust, Level 1, 570 Mount Wellington Highway, Mount Wellington, Auckland 1062.

 

Our Albany office continues to operate as usual and is open during office hours – 8.30 am to 5.00 pm.  The Albany fax number 09 441 2135 is working.
 

We continue to do all that we can to ensure there is service continuity and to minimise any disruption to the delivery of our services.  Thank you for your understanding.

 

 

Kind regards

 

 

Sonia Hawea
CEO

 

 

 

hello, kia ora, talofa lava,
malo e lelei, kia orana, ni hao...

Welcome to Taikura Trust!

 

We are the Auckland-based facilitator of support services for disabled people under the age of 65.

 

We are a rapidly growing organisation, currently assisting more than 10,000 people across the greater Auckland region.

 

If you are a disabled person, you may be eligible for Needs Assessment and Service Coordination funded by the Ministry of Health and provided by Taikura Trust.

 

 

 

 

what we believe: people come first

At Taikura Trust we are focused on delivering support that results in positive and enduring change for people with disabilities.

 

Making the right decisions, finding effective solutions and delivering better outcomes requires accurate knowledge about the disability sector, as well as the skills to pull it all together. Pivotal to this is our network of community relationships. These partnerships draw on the very best support services available.

 

Above all, Taikura Trust is about bringing certainty to the lives of the people we support. We want to see you included in your community, able to participate and contribute. And we'll do all that we can to make sure that happens.

 

 

About Taikura Trust

About Taikura Trust

 

 

Taikura Trust Services

Services

 

 

Request a referral to Taikura Trust

Request a referral

 

 
 
 
 
 
 

 

If you don't want to speak in English please ring 0800 TAIKURA (0800 8245872) so we can use the language best for you.

Maori

Mehemea, e taumaha ana ki te panui I roto I te reo pakeha, ina, he patai ano a koutou, tonoa mai, waea mai ki 0800 TAIKURA (0800 824 5872), kia korero tatou.

Samoan

Mo seisi fa'amalamalama atili I lau lava gagana, Fa'afeso'otai mai le telefoni 0800 TAIKURA (0800 824 5872).

Tongan

Kapau 'oku faingata'a ke ke mahino'i 'a e fakamatala ni 'i he lea faka-pilitania pea ke kataki 'o fetu'utaki mai ki he (0800 824 5872) ke tau talanoa ki ai 'i he lea faka-Tonga.

Cook Island

Me kare koe e marama ana i teia tuku’anga tuatua, i roto i te reo Papa’a, e taniuniu/tereponi mai koe ia matou i runga ite numero
0800 TAIKURA (0800 824 5872) kia aka’marama atu matou kia koe i roto i to tatou reo.

Niuean

Ka nakai maama a koe he tau fakailoa aga nei, matutaki mai kia Taikura Trust he numela foni
0800 TAIKURA (0800 824 5872) maeke a mautolu ke fakamatala atu fakaniue kia koe.

Hindi, Mandarin and more

0800 TAIKURA (0800 824 5872)